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Holiday Shipping Guide
To ensure your favourite styles and gifts arrive in time, we will be upgrading all orders to free express shipping from 8th December for WA and 14th December for all other states and territories in Australia. Please ensure your order is placed before 10am AEDT to meet the below shipping cut-off times:
| To |
Express Shipping |
| NSW |
20th |
| ACT |
20th |
| QLD |
20th |
| VIC |
20th |
| SA |
20th |
| TAS |
20th |
| NT |
15th |
| WA |
19th |
Please note that while we do our best to get all orders to you as soon as possible, shipping times are a guide and dependent on Australia Post services running as expected.
|
SHIPPING WITHIN AUSTRALIA
THE UPSIDE believes in a joyful, leisurely pace when it comes to sunset aperitifs, shavasana and long walks by the sea...rest assured, this cruisy approach does not apply to our shipping times.
We offer free standard shipping on all orders and express shipping for $10.
Standard delivery times are 3 - 5 business days from collection.
Express delivery time are 1 - 3 business days from collection.
Please note: during busy periods or sale, there may be some delays.
THE UPSIDE reserves the right to make changes to shipping rates and carriers at anytime without notice. This includes waiving or discounting shipping rates at any given time.
If you have any questions please contact us on customerservice@theupsidesport.com
SHIPPING INTERNATIONALLY
From our Bondi home to the big, wide world...
Please be aware that International Orders may experience delays due to COVID-19.
For orders over $150, THE UPSIDE offers free express shipping to most countries using DHL Express. Orders under this amount will incur a flat rate of $20. This includes both trackable and non-trackable shipping services, depending on your location.
This covers transportation charges only.
Depending on an order’s final destination, we expect delivery to take between 2 - 5 business days. On occasion, parcels may be held up in customs which can lead to delays in delivery.
We do our best to ensure a quick delivery, but do not take responsibility for any delays and extra fees which may be incurred via customs and duties offices in other countries.
Please be aware that once an order has been booked and packed, it is not possible to redirect or cancel shipments.
For further information on customs and duties, we recommend contacting your local customs office.
CHANGES TO YOUR ORDER
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time.
